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MUTE English Community Manager

  • Member since Feb 9th 2017
Last Activity
, Viewing forum index
  • u_11463629 -

    hi are you able to pm me regarding my issue with the safe heaven pack

    • MUTE -

      Hello u_11463629

      Can you please contact me via PM instead with your ticket number you have sent to Support. - You can PM me by going to the conversation section on my profile page :)

  • xGucci -

    Hey GM. Ccan u unban m'y account on discord pls

    • MUTE -

      Discord bans are permanent.

      Feel free to PM me with your Discord name and I will investigate the reason as to why you were banned - however, please note that if you were banned it was due to breaches of the Code of Conduct.

      Thank you,
      MUTE

  • DDiamond -

    how long more is the update?

  • SkySendDucks -

    I want my name changed back broke no rules neither is it in the filters or in game as it was my name for the month of july. in game

  • Stelleia -

    I kinda want to complain about customer support... something needs to be done about this.. cause alot of ppl are not satisfied with how they do things... can i get a Private message of some sort to discuss this?

  • Starfall -

    Hi my ticket has been up for almost a week or maybe longer, I am not sure anymore. I have been trying to top-up and the customer support is asking for all my card details and ID. I refused, they always say they have resolve the issue (based on experience with my other accounts when I submit ticket there), but it seems like they are just trying to get a quota or something for having answered a ticket. Your customer support is avoiding work and would ask question as long as they can ask to avoid work. The response is so slow. Please make action. Thank you.

  • DDiamond -

    CAN YOU SOLVE MY GUILD LDR ISSUE ASAP , ITS A JOKE TO BAN IN THE WAY OF GIVING NONSENSICAL REASONS . IF U THINK ITS FAIR, PLS CHECK ALL THE TOP PLAYERS AND BAN THEM IBY CHECKING ALL THEIR LOGIN IPS. ITS OBVIOUSLY ITS A SET UP.

  • Copy -

    Hey , quick question if i buy the weapon skin shop , i mean if i gift it to some1 else , does it change to his class?

  • u_14381790 -

    hi,GM .my transactions have been placed ,please help me .Thanks

  • u_11516903 -

    last 2 updates have actually placed, password required to access bank on the 4th and 1st characters of my friends account. automatically as a part of new update. you log in and that is how it is from fresh/ first time launch after update.
    I know go to system and reset, then wait 7 days for this imaginary glitch, but it is such a pain since it is inherent in the new program. Will all future updates continue like this?

  • Ags -

    show up in discord

  • Nyjoker -

    i don't get last reward rainbow box and apparel weapon !! please fix it

  • u_11708169 -

    hi u there ? u got missing reward ornate cotton fix it plis

  • Vert -

    hello GM , I don't get Ornate Cotton Pack , -_-

  • Vert -

    Today I got 168K AGAIN, not little whale pedant, please fix this GM .... xD

  • Scilla -

    today i got again 168k in not Little Whale pedant
    do i need that pedant for complete event for weapon skin or not ?

  • Koebr -

    Hi, I tried Logging in and it says "Account is Frozen" any help on this would be much appreciated, cheers

  • andromeda -

    why I don't have Beta Return Gift?
    which is my friend had Late Frost, Ancient Peregrine, Nirvana Wings, and Talisman?
    and about missing reward I don't get "Ornate Cotton Pack"
    many thanks for solution and supporting

    Regrads

  • Bashie -

    Missing reward june 12 :(
    I didn't get Rainbow box. i need to complete my login event for Weapon Skin. Please fix :) Thank you

  • Kika -

    Missing rewards from the event.
    Hi, i haven't received any of the the daily login rewards, and i would be very happy if you can help me with this problem

  • Scilla -

    miss today rewards login event 168k IN

  • D3ne -

    MISSING REWARDS FROM THE DAILY LOGIN EVENT

    Hi, I am not receiving the daily login rewards. I only received the first item.
    Please advise whom I shall contact or how to proceed as I am not sure where I should go in Support.

    Thanks

  • Kalez -

    How about patch notes?

  • GGJay -

    Mute why are you Mute?

  • MalaMuu -

    Plz can u help me conntacting the staff i got hacked like 2 days ago and still no response.Got acc protected,inv protected and still got hacked.Didnt join any site except revaliation main site guess what i still got hacked.Didnt even buy aurum and i got hacked.Plz MUTE help me conntact the staff becouse nobody is answering my tickets... :(

  • Psy -

    Ok after the timer i was let back into the game. Let's see if it stays normal :)

  • Psy -

    i.imgur.com/2oBvVkH.jpg

    I haven't even bought arum today so why the hell is this happening to me? I can log on my alt but not my main now.. This happened right after entering for daily token with a random group. I changed my password immediately as well just in case :)
    Pls help

  • Drax -

    If players are going to be punished for using ping boosters / WTFast.. Players who exploited massive XP bugs and got ridiculously far ahead of the rest of the player base will be punished as well right?

  • VonMaelstrom -

    Yo, any update on when the once per 24 hour purchase of game currency for RO?

  • Muyraxha -

    MUTE , can you check "Road to 69 : The Winners" ? i just reply my IGN and Server hours before maintenance , sorry i'm late , but after maintenance i didn't get my prizes? I just worried that i can't be able to get any :( .