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Official FAQ

A place where we answer all of your questions regarding content releases/updates, features and more!

Threads

Topic Replies Likes Views Last Reply

Announcement Learn how to secure your account

59 +5 20,155

u_12227489

Pinned How to Write a Ticket to Support!

0 +2 1,211

Pinned FAQ: Collectors Packs

  • MUTE
  • MUTE
64 +2 14,470

MUTE

Pinned [New] Web-Inventory - Item Expiry

  • MUTE
  • MUTE
1 2,016

MUTE

Pinned PayPal auto-refund issue

1 +4 2,730

Kaeden

Pinned Official Statement: Purchasing Currencies from Third Party sites

  • MUTE
  • MUTE
0 +18 4,892

Pinned Forum Guide

46 +23 13,557

Xhelori

Automatically Logs Me Out To Character Selection?

2 +1 777

Archangeli

My.com GameCenter uninstalled itself? How do I download the My.com GameCenter?

0 +1 2,443

[FR/DE] Will we get server transfers?

  • MUTE
  • MUTE
0 715

Christmas Phishing Scam

0 +3 2,018

Official Statement: Safe Haven Update

417 +34 64,392

AttacKat

I'm having issues with Safe Haven Pack 3

  • MUTE
  • MUTE
0 575

Known Issues Status

  • MUTE
  • MUTE
25 +4 33,718

MUTE

Server Merge - ​My character isn't in the Web inventory?

  • Kitah
  • Kitah
0 1,814

Login Event - I am missing / received duplicate items?

  • MUTE
  • MUTE
0 +42 10,680

Server first Reset

0 +4 1,587

My character is in Quarantine!

  • MUTE
  • MUTE
1 +6 3,067

MUTE

My Character is Frozen with a Timer!

  • MUTE
  • MUTE
0 +3 3,909

Account Security and Suspensions

130 +9 19,385

Junebug

There are too many spammers on the chat, is there way to block them or report them?

  • xDrac
  • xDrac
0 +4 2,161
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